Here, you always have someone to go to
It’s a fact that our business is based on our relationships with clients, colleagues, and co-workers alike. We don’t want anyone, ever, to be unhappy. We will do whatever it takes, wherever possible, to ensure the people we work for, and with, come back time and time again, and see us as a company that can be relied upon. It is our goal to be the firm for your household, family, or business. An unhappy client, co-worker, or colleague, is contrary to that goal.
Your feedback on our services and processes is the most valuable information there is. Please do not hesitate to contact me directly—whether you feel there’s an area in which we can improve or to praise a member of our team.
I am here to advocate for everyone and I am committed, personally and professionally, to equality and diversity. As a member of the legal community, and of the human race, I believe it is my duty to protect the dignity of all individuals, their access to justice, and to respect the human rights laws in force in Ontario.
Jonathan Ely Cass, General Manager (GM)